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HEALTH ALERT: Important Coronavirus Update

HEALTH ALERT: Important Coronavirus Update


Important Coronavirus Update

Coronavirus Disease 2019, or COVID-19, is a new respiratory virus first identified in Wuhan, Hubei Province, China.  The World Health Organization (WHO) recently declared COVID-19 a global pandemic. If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a presumptive positive or confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office. For more information regarding the coronavirus, visit the Centers for Disease Control and Prevention (CDC) website.

As leaders in mental healthcare, we are making every effort to avoid inciting unnecessary panic or anxiety among our clients and families, and we are taking every measure to protect them – along with our employees – during this dynamic situation. We are closely monitoring information provided by key government, regulatory and local entities. In the interest of protecting the health and safety of our patients, staff and our community, the following have been implemented.

Facility Services and Programs

  • Our facility is fully operational. We are monitoring for symptoms in patients and staff. We are taking proactive steps to keep our patients and team members safe while serving the needs of our community. We are actively monitoring and responding to all recommendations made by the CDC and our local regulatory and health authorities.
  • Community education programs may be cancelled/postponed; please see event details and follow us on Facebook for updates.
  • We have implemented additional training for all employees on handwashing and hand sanitization, and strict employee and client compliance with washing/sanitizing hands thoroughly and often.
  • We have increased the frequency of the required cleaning and sanitization of our facility, including intake rooms, surfaces and common areas.

We are Accepting Donations!

Our staff of healthcare providers is currently equipped to keep patients and our workers safe. However, it is expected that over the next few weeks, we will experience a shortage of personal protective equipment (PPE). If you are interested in providing items (donated or hand-made) to our Facility, kindly follow the user-friendly instructions here. We thank you for your generosity and your time.

Limited Visitation — New Temporary Policy

The following is in effect until further notice:

  • Each patient will be limited to 2 visitors. Visitors must be 18 years or older.
  • Visitors and patients must wear a mask. Visitors may wear their own cloth masks during visitation. If a visitor doesn’t have a mask they will be provided one.
  • All visitors will be screened at the front door before entering.
  • Games are not allowed since there isn’t a way to disinfect them after use.
  • No food or beverages will be allowed.
  • All visitation will be in the cafeteria. Visitors and patients should sit with one chair in-between them.

Tuesdays: Adults 7:00 p.m. – 8:30 p.m.
Wednesdays: Children and Adolescents 7:00 p.m. – 8:30 p.m.
Saturdays: Children and Adolescents 2:00 p.m. – 3:30 p.m. and Adults 7:00 p.m. – 8:30 p.m.

There is no visitation for Residential patients at this time. For health and safety, some patients may not be allowed in person visits. When this occurs, alternatives to in person visits will be offered.


The CDC recommends individuals and families follow everyday preventive measures:

  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after using the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home when you are sick with respiratory disease symptoms.

Thank you for your cooperation and for being an advocate for the health of your loved ones and all patients in our care.